Navigating Success: Developing the Compass Program for Probationary Students

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  • Date: Day 3, Thursday
  • Time: 10:15am - 11:15am
  • Location: Fall Room

Presenters:

Gillian Lee Shaftoe, Peer Learning Support Facilitator, Toronto Metropolitan University

Session Description:

This session will explore how the strategic integration of technology and cross-university partnerships positively impacted Ted Rogers School of Management’s (TRSM) probationary programming, Compass. Compass was developed in the Summer of 2023, and over the last two years it has become a practical and engaging resource for students navigating academic challenges, and expanded to offer resources for first year accounting and finance students as they transition to university. The program has grown to support 400-800 students each semester.  Through investigating the development of Compass, we will highlight 2 key factors that have driven its success. First, we will detail how we leveraged partnerships with key stakeholders —including faculty, academic advisors, and mental health professionals. Second, we will highlight key technologies, including Learning Management Systems (LMS) (Brightspace),  Customer Relationship Management (CRM) softwares (Salesforce), and polling softwares (Slido), which work together to inform decision making, communicate information, and drive student engagement. 

Learning Outcomes: 

  • Better understanding of how specific technologies and cross-university partnerships affect probationary programming. 
  • Explore how some of these strategies can be implemented at their institutions.

Thank you for taking the time to join our LSAC community today. Before we begin, we would like to pause to intentionally express our gratitude for the land we are on today and to all the Indigenous Peoples past, present and future that have and continue to be stewards of these lands. We recognize that moving forward we are mutually responsible for the caretaking and preservation of this land for future generations.

We commit to co-creating an accountable space. In our LSAC community, we are committed to creating an accountable space where we welcome individual growth, learning, and unlearning. In this space, we recognize and gently remind one another that we are all tender humans with our own stories and experiences, both positive and negative. We aim to lead with kindness, openness, and patience as we identify and break down barriers to create a safer space for us all. 

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